Return and Refund Policy

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Thank you for shopping with Random People Creative Agency! We strive to ensure your satisfaction with our merchandise. If you need to return an item, please review our policy below.

1. Terms of Return

• You have 30 days from the date of delivery to initiate a return.

2. State of Return

• Items must be unworn, unused, and in their original condition with all tags and packaging intact.

3. Reason for Return

• We accept returns for the following reasons:
  • Damaged items
  • Wrong product received
  • Size or fit issues (if applicable)

4. Process for Return

To initiate a return, please follow these steps:

• Contact our customer service team at info@randompeople.com.mx to request a return authorization.
• Provide your order number and the reason for the return.
• Once your return is approved, you will receive instructions on how to send the item back.

5. Process of Refund

• Once we receive and inspect your returned item, we will process your refund.
• Refunds will be issued to the original payment method used at the time of purchase.
• Please allow 5-10 business days for the refund to reflect in your account after processing.

6. Contact Details

For any questions or concerns regarding our return and refund policy, please contact us:

• Email: [insert customer service email]
• Phone: [insert phone number]
• Address: [insert business address]

Thank you for choosing Random People Creative Agency. We appreciate your business!